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Frequently Asked Questions

What can you tell me about these frames?

Everyone who gets the frames loves them!  That’s why I can sell them without payment in advance. When Vet’s see them… they are more than happy to drop a check in the mail.  These frames are great for camaraderie.  I get emails all the time from guys that have gotten to know other Veterans, many times from their same unit because of these frames. 

We normally get the frames in the First Class mail within 48 hours.  Most frames get to the post office in less than 24 hours and some get there within hours.  If you live in the East of Texas, don't be surprised if you see them in your mailbox in 3-4 days from the day of order. Folks on the West coast usually see them in about a week from the day you order.

What will the frames cost me?

Not much... and you can pay when you want.  You can pay at the time or order on Paypal, or you can pay after the frames arrive by mailing, cash, check or money order.  Remember this concept?  It's called Trust... and I can't think of anyone more honest than an American Veteran.

THESE PRICES INCLUDE EVERYTHING.  NO ADDITIONAL SHIPPING OR HANDLING IS REQUIRED.

The Custom Frames are:

1 = $14   2 = $22    3 = $30    4 = $35

When you are ordering the frames, there are pull down menu's to select the number ordered.  When you select the number ordered, you will see the price displayed.

The frames are wrapped in bubble wrap and will arrive in a custom printed Tyvek mailer.  Nothing but the best for my veteran brothers!

You refer to some of the frames as Production Frames... what does that mean?

The production frames are injection molded black plastic and have raised white lettering.  These frames are of limited titles that I have listed on the Production Frames webpage.  I have to manufacture the Production Frames in minimum batches of 500 frames. The frames include; Veteran Combat Pilot, Combat Helicopter Pilot, Combat Door Gunner, Combat Aircrew, Veteran Aircrew, Boom Operator, and Thank You Troops.

What if I don't want to order 500 frames?

That's where our Custom Frames come in.  I designed a system that we can cost effectively manufacture frames that have the text that you specify on the website when you order.  That's right, you tell us what you want on the top and bottom of the frame and we make them custom for you!  We can make just one or we can make many for you!  We can make two custom frames and send them to your door for only $22. (That $22 includes, custom design, packaging, shipping and applicable taxes... everything!)

What are the Custom frames like?

These frames are specially designed of a very durable black plastic.  I have two styles; one has a 1 inch bottom and the other ½ inch bottom.  If you’re worried about covering part of the plate, ask for the narrow frames in the comments section.  The legend below identifies what frames you can expect to receive based on your state of residence.  States with registration stickers on the bottom or with restrictive frame laws will receive the frames that are narrow on top and bottom.

 Standard Frames:  1/2" Top, 1" Bottom.

Alaska,  Arizona,  Arkansas, California,  DC,  Florida,  Hawaii,  Illinois,  Indiana,  Kansas,  Kentucky,  Maryland,  Massachusetts,  Nebraska,  Nevada,   New Jersey,  North Carolina,  North Dakota,  Oklahoma,  Tennessee, Utah,  Virginia,  Washington,  Wyoming.

Narrow Frames: 1/2" Top & Bottom.

Alabama,  Colorado,  Delaware,  Georgia,  Idaho,  Iowa,  Louisiana,  Maine,  Michigan,  Minnesota,  Mississippi,  Missouri,  Montana,  New Hampshire, New Mexico,  New York,  Ohio,  Oregon,  Pennsylvania,  Rhode Island,  South Carolina,  South Dakota, Vermont,  West Virginia,  Wisconsin.

What are the letters made of on the Custom Frames?

The custom frames use computer cut premium 6 year exterior vinyl lettering.  It’s the same stuff they use on exterior windows and outdoor signs. This lettering is quite durable. Normally, I use white lettering, but I have gold, yellow, gray, orange and red. You must specify in the comments section if you want anything other than white.

What if I have other questions?

Email me!  I love to correspond with my customers... and don't be surprised if I respond right away.  Click on the link below!

               heffpilot@usaircombat.com

 

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Send mail to Heffpilot@usaircombat.com with questions or comments about this web site.
Last modified: 05/24/08   http://www.oohboutique.com  Out Of Hand Boutique: hand bags, scarf, jewelry.